Returns & Exchanges

At Banana Games & Hobby, we want you to be completely satisfied with your purchase; if you are not happy with your order, you can return most items in their original packaging within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and select the 'Return Item' option next to your order history to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely place the items in their original packaging, ensuring all cards, components, and manuals are included to qualify for a full refund.

• 3.
  Ship to Our Warehouse

  Attach the provided shipping label or use a tracked carrier of your choice to send the package back to our main distribution center.

• 4.
  Receive Refund or Credit

  Once our team inspects the returned hobby gear, we will process your refund to the original payment method or issue store credit within 5-7 business days.